FAQ

Yes, we are MUIS halal-certified.

Monday to Friday: 8.30am – 6pm

Saturday & Sunday: Closed

For any urgent matters please contact 9830 3430

You can place order/request for quotation via:

Contact Number: 6852 2852 / 9830 3430

Email: sales@howscatering.com.sg

Website: www.howscatering.com.sg

We provide Island-wide delivery.

Yes, we deliver every day.

To ensure a smooth and timely preparation of your order, we kindly request that you place your order 5 working days in advance. This allows us to provide you with the best possible service and guarantee the availability of our products. However, if you have an event coming up in less than 5 working days, we encourage you to reach out to us directly at 6852 2852 or 9830 3430 to check on the availability, and we’ll do our best to accommodate your request.

Yes, self-collection is available at 8A Admiralty Street #03-20/21/22 FoodXchange Admiralty Singapore 757437.

For iHEAT Mini Buffet / Bento Box / Snack Box / Party Set

Delivery charges are as below:

$40.00 ($43.60 w/GST)

CBD areas surcharge $10.00 ($10.90 w/GST)

For Buffet

Delivery charges are as below:

$80.00 ($87.20 w/GST)

CBD areas surcharge $10.00 ($10.90 w/GST)

For Seminar Package

Delivery charges are as below:

Half Day Seminar (2 sessions)

$100.00 ($109.00 w/GST)

CBD areas surcharge $20.00 ($21.80 w/GST)

Full Day Seminar (3 sessions)

$120.00 ($130.80 w/GST)

CBD areas surcharge $30.00 ($32.70 w/GST)

For Pastries

Delivery charges are as below:

$8.00 ($8.72 w/GST) per location – Min 2 rolls to deliver

CBD areas surcharge $5.00 ($5.45 w/GST)

 

*Delivery charges may vary during the festive peak season

* A surcharge of $100.00 + 9% GST will be imposed for non-lift landing venue at Level 2. Subsequent levels will incur a charge of $50.00 + 9% GST per level.

An auto-generated e-mail will be sent after submission of your online order and our sales personnel will contact you within 2 working days to confirm your order.

Yes, we provide a diverse range of menu options to suit various preferences and dietary requirements. Our menus can be customized to cater to your specific event needs. You can reach us at 6852 2852 / 9830 3430 or email to sales@howscatering.com.sg for special request.

Any changes must be made 2 working days prior to event date.

Yes, 100% full payment charge will be imposed if the cancellation request is less than 72 hours before the event.

We accept payment methods such as PayNow, PayLah, Bank Transfer and Credit Card. Note that pre-payment 3 working days prior to the event is required & 3% administration fee is applicable for Credit Card transaction.

We implemented the 10% catering charge to cover the costs for waste management, labor, and equipment setup, which are essential to ensure a delightful dining experience for our valued customers.

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